Order Form
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The Way It Works
1. Hello!
Welcome to Qesuma!
2. Fancy something?
Click on the “Order Here” button to order (Tab located at the top of the page)
Or
Drop us an enquiry at:
qedaiqesuma
@yahoo.com
*enquiries are not considered as orders or reservations.
3. We’ve replied!
Now you can proceed with the payment.
4. Payment done?
Kindly e-mail us the banking details and attach the reference number of the transaction/scanned copy of the transaction slip.
5. We’ll reply to confirm your payment and provide you your tracking number.
6. Relax!
Your goods are on their way!
7. It’s here!
Once received, kindly notify us or we will take it as if you’ve received the goods.
8. Change of heart?
It’s okay to change your mind. Just e-mail us to cancel the order. However, please take note that no cancellation will be entertained once confirmation has been made.
Reservation
Once confirmed, item(s) may be reserved for a maximum period of 3 days pending payment, after which it will be released for sale again without any notice.
It is advisable that payment is made within 48 hours upon confirmation.
Payment
The banking details will be provided once confirmation has been made.
We prefer online transaction via CIMBClicks/Maybank2u
Kindly notify us once payment has been made and attach together the reference number (online)/payment slip (cash deposit/ATM) to enable us to trace and confirm your payment.
In case you can’t bank in the exact amount e.g. RM 16 but the machine won’t accept RM1, transfer RM 20 and we will include the balance in your mail.
*FULL payment only. No deposits accepted.
Shipment
All shipping costs are to be borne by purchaser.
Rates:
Pos Express
RM 5 (1 piece)
RM 8 (2-3 pieces)
PosLaju
1-2 pieces
RM 6 (WM)
RM 8 (EM)
3-4 pieces
RM 8 (WM)
RM 10 (EM)
Goods will only be posted on Tuesday. (Unless we’re free on other days. In that case, you will be informed.)
Depending on your whereabouts, the goods are estimated to arrive within 1-4 working days.
Terms & Conditions
1. All prices are fixed.
2. First pay, first serve basis.
3. All sales are final, non-refundable and non-exchangeable.
4. Nobody likes back-out buyers. Please refrain from being one or risk being blacklisted.
5. Items are NEW unless stated otherwise.
6. Items sold are as seen in the picture. Color tone may differ slightly due to lighting effects and monitor settings.
7. Buy at your own risk.
8. Qesuma reserves the right to change any terms and conditions without prior notice.
Disclaimer
We are not to be held responsible for any loss or damages incurred during shipment.